Harvey G. Shelton

PRESIDENT

He is a frequent speaker on customer marketing topics at industry events, and has been published on the topic.

Todd C. Bolden

VICE PRESIDENT

He holds an MBA in Marketing and an MS in Information Systems from University of Maryland and a BA.

Anita L. McSherry

MANAGING DITECTOR

She is a respected customer strategist, with all those deep experience helping global companies.

Mike D. Gadson

SALES MANAGER

His industry experience includes automotive, technology, healthcare and consumer goods.

Ronnie M. Hearn

CUSTOMER STRATEGY SERVICES

He joined West Monroe from CSC Global Business Services Americas where he was Practice Lead / Principal.

Shannon C. Lorenz

PROGRAM MANAGER

She has been a speaker on customer strategy, all customer experience, and customer and marketing analytics.

Elise D. Prewitt

RESEARCH DIRECTOR

She has a MBA with high honors from the University of Chicago Booth School of Business, a M.S.