CONFIDENTIALITY POLICY
1. Purpose
ConsultAvenuee.com ("we", "our", "us") is committed to maintaining the confidentiality, privacy, and security of information entrusted to us by our clients, business associates, website users, and stakeholders. This website has the copyright and ownership of Prime Consultancy Private Limited.
This Confidentiality Policy outlines how confidential information is collected, used, protected, and disclosed in connection with our professional services.
2. Definition of Confidential Information
"Confidential Information" includes any non-public information shared with ConsultAvenuee.com, whether in written, electronic, verbal, or any other form, including but not limited to:
- Personal information
- Financial information
- Income tax records
- GST records and filings
- Accounting and bookkeeping data
- Business plans and strategies
- Corporate records and compliance documents
- Property-related documents
- NRI investment and taxation details
- Housing society records and documents
- Legal and regulatory correspondence
- Login credentials and access information provided for service delivery
3. Our Commitment
ConsultAvenuee.com shall:
- Treat all client information as confidential.
- Use confidential information only for providing requested services.
- Restrict access to authorized personnel and professional associates on a need-to-know basis.
- Implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or misuse.
4. Permitted Use of Information
Confidential information may be used solely for:
- Providing professional services
- Regulatory and statutory compliance
- Preparation and submission of applications, returns, forms, reports, and filings
- Communication with government authorities and regulatory agencies as authorized by the client
- Internal quality control and record management
5. Disclosure of Information
ConsultAvenuee.com will not disclose confidential information to third parties except:
- With the client's consent or authorization
- Where required by law, court order, regulatory authority, or governmental agency
- To professional advisors, consultants, or service providers involved in delivering services, subject to confidentiality obligations
- To prevent fraud, illegal activities, or security threats
6. Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information.
- Maintaining the confidentiality of their passwords, credentials, and access details.
- Promptly notifying us of any unauthorized access or security concerns.
7. Data Security
We employ reasonable security measures to protect confidential information. However, no electronic transmission, internet communication, or data storage system can be guaranteed to be completely secure.
Accordingly, while we strive to protect information, we cannot guarantee absolute security.
8. Retention of Records
ConsultAvenuee.com may retain client records, communications, and supporting documents for a reasonable period as required for:
- Legal and regulatory compliance
- Professional record-keeping
- Internal administration
- Dispute resolution
9. Intellectual Property
Confidential information shared by clients shall remain the property of the client. Nothing in this policy transfers ownership rights to ConsultAvenuee.com except for documents, reports, templates, methodologies, and materials independently developed by ConsultAvenuee.com.
10. Limitation of Liability
ConsultAvenuee.com shall not be liable for disclosure of confidential information resulting from:
- Client negligence or unauthorized sharing
- Cyberattacks or events beyond reasonable control
- Actions of government authorities pursuant to legal requirements
- Third-party systems or service providers outside our reasonable control
11. Policy Updates
We reserve the right to amend this Confidentiality Policy from time to time. Updated versions shall be posted on our website and become effective upon publication.
12. Contact Information
Hubtown Solaris One, Unit Number -1205, Prof N S Phadke Marg,
Opp Teli Gali, Vijay Nagar, Andheri East-Mumbai-400069, Maharashtra.
Phone: +91 9076111021 / 9076111813
Email: info@consultavenuee.com
Website: www.consultavenuee.com
For any questions regarding confidentiality, privacy, or data protection practices, please contact us using the details above.